Shipping policy

Shipping Policy

Effective Date: July 14, 2026

Thank you for shopping with Pagal Mindset. We are committed to delivering your orders safely and as quickly as possible.

Shipping Coverage

We currently ship to customers across India and also offer international shipping to selected countries. International availability may vary depending on the destination and applicable shipping regulations.

Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.
Orders placed on Sundays or public holidays are processed on the next business day.
During sales, holidays, or peak seasons, processing may take longer than usual.

Delivery Time

Within India

Estimated delivery: 3–7 business days
Remote locations may require additional delivery time.

International Orders

Estimated delivery: 7–21 business days
Delivery times vary depending on the destination country, customs clearance, and local courier services.

These delivery estimates are not guaranteed and may be affected by weather, transportation delays, customs inspections, or other circumstances beyond our control.

Shipping Charges

Shipping charges are calculated during checkout based on:

Delivery location
Package weight and dimensions
Shipping method selected
Order value (where applicable)

Any free shipping offers will be displayed on our Website when available.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where available) so you can monitor your shipment.

Delivery Address

Please ensure your shipping address, phone number, and email address are accurate before placing an order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

International Duties & Taxes

International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their destination country. These charges are not included in the product price or shipping cost unless explicitly stated.

Delivery Delays

While we work with trusted shipping partners, unexpected delays may occur due to:

Weather conditions
Public holidays
Customs inspections
Transportation disruptions
Natural disasters
High order volumes

We appreciate your patience in such situations.

Lost or Damaged Shipments

If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible with your order number and supporting photographs (if applicable). We will work with the shipping partner to resolve the issue.